Privacy Policy
Effective Date: 04-05-2025
Last Updated: 04-05-2025
At Ai Studio, operated by iRoot Technologies, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, products, and services — including chatbot creation, AI model training, file processing, and related tools.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
a. Information You Provide
- Name, email address, and contact details when you register or communicate with us.
- Business name, organization details, and billing information (for paid plans).
- Uploaded files and documents (PDFs, DOCs, CSVs, URLs) for training AI or analysis.
- Custom data for chatbot training (e.g., FAQs, websites, support content).
b. Automatically Collected Data
- Device information (browser, OS, IP address, location).
- Usage data such as page views, interaction with AI tools, and session logs.
- Cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
- Deliver, maintain, and improve our AI services and tools.
- Train chatbots and personalize AI experiences using your uploaded content.
- Respond to support requests and provide customer service.
- Manage your account and send transactional or promotional communications.
- Monitor usage and analyze trends to improve our services.
3. How We Share Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., hosting, payment processors) under strict confidentiality.
- AI model APIs (e.g., OpenAI, Anthropic, Google) only to process your queries and return responses.
- Law enforcement or regulators when legally required.
- Affiliates or partners under NDA, only if relevant to your use case.
4. Your Rights and Choices
Depending on your location (e.g., EU, California), you have the right to:
- Access, correct, or delete your personal data.
- Request a copy of the data we hold about you.
- Object to or restrict processing.
- Withdraw consent at any time.
To exercise these rights, email us at info@iroot.in.
5. Data Security
We use encryption, secure servers, and access controls to protect your data. However, no internet transmission is 100% secure. You are responsible for protecting your account credentials.
6. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.
7. International Data Transfers
Your data may be processed in countries where our servers or service providers are located. We ensure appropriate safeguards are in place for cross-border data transfers (e.g., EU Standard Contractual Clauses).
8. Children’s Privacy
Our services are not intended for users under 13 (or 16 in the EU). We do not knowingly collect personal data from minors.
9. Third-Party Links and Integrations
Our platform may link to third-party tools or APIs (e.g., OpenAI, Google, YouTube). Their privacy practices are governed by their own policies, and we encourage you to review them.
10. Changes to This Policy
We may update this policy occasionally. We’ll notify users of significant changes via email or platform notices. Continued use of our services implies acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
iRoot Technologies
Email: info@iroot.in
Website: https://studio.ai.in